What it Does: American Express issues various kinds of credit cards to its customers. It also offers other kinds of services such as the issuance of traveler's checks, personal and corporate travel planning services, charge cards, car rental reservations, agencies for hotels, and tour packages.
Mission: The mission statement of American Express is to provide a memorable experience to their customers every day. American Express aims to do everything possible to satisfy its customers through its services.
Size and Presence: American Express India has over 12,000 employees across 4 locations.
Best Known For: Though Amex provides other services, they are best known for credit card issuance. They are among the very few card companies to issue their credit cards. Also, they offer charge cards, which is rare among credit card issuers. Also, Amex cards are popular because they provide numerous rewards and certain perks exclusive to people with high credit scores.
The Good Bits: Amex has been ranked among the best companies in the world to work for. Naturally, numerous benefits come with being an employee of Amex. The company also has a supportive work atmosphere.
The Not So Good Bits: Salary increment takes time.
American Express was established in Buffalo, New York, in 1850 as an express mail business. It was established as a joint merger of the express firms owned by John Warren Butterfield, William Fargo, and Henry Wells. Fargo and Wells later broke off from the merger and formed their own company, Wells Fargo. American Express grew its reach by working alongside "partners" that also operated express firms, notably Wells Fargo.
In 1959, Amex became the first company in the credit card industry to issue ornamented plastic cards. In 1992, they spun off First Data Corporation, their former subsidiary, in its first public offering. In 2016, Amex issued over 112 million credit cards, making them responsible for roughly 23% of total credit card transaction volume in America.
As of today, Amex is one of the largest credit card issuers in the world.
Amex India believes in combining work with play to prevent burnout and enhance employee productivity. They strive for the ideal work-life balance to ensure that while their employees are pursuing their career goals, they also achieve fulfillment in their personal lives. With a friendly atmosphere and modern work tools, employees are happy inside and outside the office.
Amex is also friendly to fresh graduates and interns, and it has mentorship opportunities where they can learn and grow as they gain real work experience. Amex also values the opinions of their employees and factors them into the decisions they make.
Being a large organization, Amex has numerous career opportunities for freshers and interns as well as experienced professionals. Whether it's customer service or sales management, employees are exposed to many job roles. Careers at Amex cut across various industries, disciplines, and even skills. Virtually anyone can find a niche in Amex and make the most out of it.
Thanks to the friendly work atmosphere and mentorship programs, there's no limit to how one can progress in their chosen career.
The annual salary in Amex ranges from 3,30,000 INR to 74,10,000 INR, depending on the positions held.
This company believes in actively giving back to the community. Amex India donated 15,000,000 INR to financial literacy programs between 2018 and 2019. They also donated 22,000,000 INR to educational literacy programs and environmental protection within the same timeframe.
They contributed 7,500,000 INR to India's relief fund. Between 2016 and 2017, Amex India contributed 800,000 INR to the India Public Library Movement project.