Updating Results

Ample Technologies

  • 500 - 1,000 employees

Consultant - Technical Support

India, New Delhi, Bangalore/Bengaluru

Opportunity Expired

Ample Technologies is hiring for Consultant - Technical Support.

Opportunity details

Opportunity Type
Graduate Job

Application dates

Applications Open
19 Aug 2021
Applications Close
19 Sep 2021

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
I
Computer Science (all other)
Computer Systems and Networks
Programming & Software Engineering

Hiring criteria

Entry Pathway

See details

Job Description

Qualification

  • UG/PG (IT)

Key Responsibilities

  • Customer service / Front-end customer handling.
  • Handling customer queries/issues in the store related to (Mobile, Laptop Desktop).
  • Troubleshooting of technical-related issues and ensure to resolve the issues/queries.
  • Escalate problems when unable to resolve customer issues.
  • Knowledge of computer hardware software is added advantage.
  • Key Requisites
  • Excellent language fluency, excellent verbal written communication skills.
  • Should be able to handle customer queries and should aim at customer delight.
  • Should be technically sound.
  • Self-driven goal-oriented and willing to work on Weekends
  • Duration: Contract Basis
  • Your consultation period is 1 year and this period may be extended or pre-closed as per the business needs

 

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
I
Computer Science (all other)
Computer Systems and Networks
Programming & Software Engineering