Demonstration Specialist

We have vacancies for Demonstration Specialists for Gurgaon and Noida locations.

Please Note

• Only candidates with fluent English speaking skills will be eligible.
• Candidates from the Hotel industry can also apply.

Job Description

• Maximize the sale of Audio/Video Products at the store, ensuring optimum customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluating the customer's requirement by following the Bose customer engagement standards to provide the best solutions.
• Model excellence in a theater shows presentation/product demonstration to walk-in customers as per predefined script.
• Ensuring store hygiene and presentability/functioning of products on display.
• Coordinating activities at the back office, managing inventory, and managing payment reconciliation with the bank.
• Responsible for executing post-sales activities like payment collection, invoicing, product delivery, and installation
• Managing external vendors like the Mall management team or SIS partners, logistics, and stationary vendors on a daily basis.
• Handling pre/post-sales customer escalations and queries.
• Respond to customer e-mails within 24 hours from receipt as per guidance provided by the supervisor.
• Interaction with cross-functional departments for operational support.
• Desired Profile
• Adaptability
• Communication
• Contributes to Team Success
• Customer Orientation
• Presentation of Self