OnCall DBA was first established in 1997. It was incorporated on 1st July 2011 For nearly two decades, a primary goal of OnCall DBA has been to provide our customers with planning and advisory services that are collaborative and focused in nature. These services are delivered to a level that exceeds the customer’s expectations. As a database specialist organisation, our focus is on databases and Middleware services, which we provide to our clients in a collaborative manner. We always strive for excellence in the services we provide. OnCall DBA provides Database Administration services for customer environments that scale from several servers and database instances to large scale server environments. These services are provided on a mixture of physical and virtual infrastructure.
OnCall DBA has provided application database services, e.g. the Ingres to SQL Server migration at Dept of Training and Workplace Development. We have also provided customised installation and support documentation as part of our Ascender application upgrade service, e.g. Sydney University, Goldman Sachs Newcastle University, Charles Darwin University, RAC WA and Saint John of God Hospital.
We provide our services to almost every industry vertical that requires hardware and/or software support. Our customers range from:
Staffing levels vary according to work demand as we are always actively recruiting. We promote the idea of additional resources being involved in the provision of services to a client site, where appropriate and agreed, to mitigate the risk of the primary resource being unavailable for any length of time and to ensure continuity in such cases. This ongoing knowledge transfer can be arranged with any client during the term of the contract.
OnCall DBA provides flexible solutions for our clients and we provide the resources that best meet their needs during the term of a contract. We provide a fully staffed service desk during business hours (business hours is as defined by our customers) We provide time zone coverage for all states of Australia including provision for DST.
OnCall DBA is a Gold Microsoft Partner and a Gold Oracle partner.
OnCall DBA is registered on the Western Australian CUAICTS2015 services panel to supply ICT and related services.
OnCall DBA are registered resellers on the Western Australian Supply of Oracle Products CUA (CUA0149312). This allows OnCall DBA to sell Oracle hardware, software and cloud services.
Additionally, we provide a 24 x 7 365 day per year On-call service with a primary and a secondary resource available. Contact can be made to OnCall DBA via our 1300 paging facility.